EU regulations – a balancing act

A tsunami of digital regulation is on its way. Schibsted is calling for regulations that promote circular economy and innovation while protecting consumers.

By Petra Wikström
EU regulations – a balancing act

EU regulations – a balancing act

A tsunami of digital regulation is on its way. Schibsted is calling for regulations that promote circular economy and innovation while protecting consumers.

By Petra Wikström

Today, we live in a very different world than it was just a few years ago. Everything has changed; the geopolitical landscape, the energy market, and the cost of living. But what has also changed is the view on regulating the Internet. Some years ago, most politicians in the Nordics believed that the Internet should be free from rules and that a liberal regime was the only guardian of innovation. They said that tech companies should not be liable for the content on their platforms and big tech should be able to grow by acquiring start-ups.

Instruments with huge impact

The pendulum has now swung the other way, and in 2023 we see overwhelming support from Nordic decision-makers for the EU landmark regu­lations of the digital landscape, namely the Digital Services Act (DSA) and the Digital Markets Act (DMA). Both regulations were adopted by the EU ­institutions in 2022 and will become a reality at the start of 2024.

These instruments will have a huge impact on the way platforms must deal with liability for illegal content, but also how big tech companies should deal with their business users. The guiding principles have been to create fair and transparent rules that level the competition in the market and protect users and consumers from unfair commercial practices.

But while the EU wants to boost the European digital economy, it also wants to create a safe internet based on European values. This is a tricky balancing act between those who want liberal rules that allow for innovation and increased global competition and those who want heavy regulation that protects consumers of ­digital services.

EU regulations – a balancing act

EU is balancing between liberal rules and heavy regulation to protect consumers.

EU regulations – a balancing act

EU is balancing between liberal rules and heavy regulation to protect consumers.

Recent global events have undoubt­edly strengthened the perception among EU policymakers that the EU needs to be its own strong force and promote a distinct “third way” in regu­lating the digital economy, somewhere between the USA’s “laissez-faire” and Chinese authoritarianism.

This will and has already led to more regulatory oversight and enforcement powers at the EU level, making Brussels an ever­-more important focus for tech regulation.

Increased call for liability

During the past five years, we have seen a “tsunami” of proposed legis­ation affecting online marketplaces especially. Schibsted is ­currently monitoring or actively lobbying more than ten different EU proposals that have an impact on our businesses. The main reason for this regulation frenzy is the lack of trust by decision-makers in new ­online ­platforms operating in the EU. Many platforms are established outside Europe, which has led to an increased call for greater liability over the products these online marketplaces offer, as well as more control over the businesses selling the products and more collaboration with national authorities.

In addition to increased consumer protection, the EU has intensified its efforts to promote a transition towards a circular economy through various proposals. These are expected to lead to more durable and repairable products in the EU and more trustworthy environmental information being communicated by businesses.

The EU is also updating its VAT rules for the digital age and has increased the reporting requirements to tax ­authorities regarding sellers who sell many products via online platforms. All these rules will require ­changes to many digital services, including Schibsted’s second-hand marketplaces. In particular, we will have to make changes to how we ­collect information about our business ­sellers and we must start ­conducting ­random checks for dangerous or illegal products among the products listed on our platforms. Although we support the regulation, we think that it is important that the regulation does not require us to control the sale of second-hand products between consumers, as that would risk alienating consumers from selling their used products and throwing them away instead.

Many proposals are promoting a more circular economy. These are expected to lead products that will last longer and be easier to repair.

EU regulations – a balancing act
EU regulations – a balancing act

Many proposals are promoting a more circular economy. These are expected to lead products that will last longer and be easier to repair.

Perhaps the biggest and most difficult initiative of the EU Commission is its aim to be the first in the world to regulate artificial intelligence (AI).

The EU’s proposal for an AI Act was presented in April 2021, and it is still being negotiated by the EU institutions. The proposed legal framework intends to regulate the specific use of ­AI-systems associated with risks to citizens’ health and safety, building on a “risk-based approach.”

Some AI systems presenting “unacceptable” risks are proposed to be prohibited, such as subliminal techniques, remote biometric data (such as facial recognition cameras in ­public spaces) and AI systems for ­social scoring.

According to the proposal, a wide range of “high-risk” AI systems can be used and put on the EU internal market, if they comply with a broad list of requirements and obligations, including an extensive risk assessment procedure. High-risk AI use cases include AI systems used within education, access to essential private and public services, recruitment and HR systems, law enforcement and administration of justice and democratic processes. And some AI systems that only present a “limited risk” are proposed to be subject to transparency obligations.

Allow for innovation

Schibsted actively uses AI in its businesses. We, therefore, support some regulation of AI that focuses on the apparent risks to health and ­safety but still allows for digital companies in Europe to innovate and develop AI tools. This possibility should not only be left to the global big tech companies. We also need to ensure that we have good large language models for our Nordic languages and that we have control over how our own editorial content is used to train AI models.

Over the next five years, we ­expect that the EU will continue to ­regulate ­online marketplaces. The EU Commission initiated a fitness check of EU consumer law in 2022, to ­assess its efficacy in protecting consumers in the digital domain. According to a public consultation by the EU Commission, consumer representatives listed mani­pu­lative interface ­design (88.7%) and unfair use of personal data to personalise commercial offers (74.3%) among the five most problematic and frequently occurring practices.

We believe that these sentiments among consumer representatives, such as the national consumer associations, may lead to proposals for new consumer regulation during the next EU Commission mandate. This includes, for example, practices or so-called dark patterns that are perceived to manipulate and “steer” users’ choices and inhibit freedom of choice online.

One of the most discussed and ­contested issues in digital regulation is the use of personal data for targeted advertising. Many EU decision-makers are frustrated with the way big tech companies in particular use personal data for targeted advertising. And there is a clear political push to do more to protect privacy online.

We also think that the EU will continue to ­regulate AI, depending on when the AI Act will enter into force and which issues may be left unregulated due to time not yet being ripe for strict regulation of AI.

Schibsted is contributing to these various proposals by calling for a ­regulatory landscape that promotes a circular economy, and allows for the innovation of state-of-the-art digital products and services, all while protecting consumers from harmful practices in the online market. As the next EU mandate approaches, we are developing our positions on increased ­consumer protection, ­enhanced ­privacy and new AI regulation, which we plan to present to the EU ­institutions in 2024, in an effort to influence the next EU Commission work programme.


Petra Wikström

Petra Wikström
Senior Director of Public Policy, Schibsted
Years in Schibsted: 5
My favourite song the last decade: Blinding Lights – The Weeknd